Opening an account is very convenient and the process takes just three steps:
1. Fill in the application form for opening an account through the Redstone website.https://www.redstonefx.com/register;
2. Submit a photo ID and bank card photo issued by the government.;
3. After the account is received, deposit into the account can be activate the account for trading.
How to activate an new account?
Your new account will be activated by completing the first deposit.
How to update your bank information?
Please log in to your personal center and update your bank information in your profile. The next withdrawal will be processed according to the new bank details.
How to open sub-account?
To open an additional account, log in to your personal center with your real account and complete the following steps:
Step 1: In the home page option, select “Create accountt”;
Step 2: Select the account type, leverage and account currency;
Step 3: Once completed, please click “Create account”, the page will prompt the application to be submitted successfully, and the account and password will be sent to your register email address later.
Once you are done, please log in to your registration email to view your new account and password.
Which deposit methods do we offer？
Redstone offer UnionPay, Wechat pay, Alipay and USDT deposit methods, for detailed operational bank information, please visit the Redstone website.
How much does deposit charge？
We provide the UnionPay withdrawal method. We will send the funds through the payment channel as appropriate. Please refer to the account information as soon as possible.
How much does withdrawal charge?
Redstone do not charge any fees for Unionpay withdrawals, but due to the exchange rate difference, please refer to the actual amount of the account.
How long does withdrawal takes?
In general, withdrawal request is expected to be completed within 2-3 working days. If the withdrawal application is large, the review time may be extended. Please pay attention to the notification email. The time of arrival of the funds is subject to the actual arrival time of the bank.
Which products do Redstone offer?
Redstone offers trading opportunities for 42 major forex currency pairs, stock indices, energy and precious metals.
What is the margin?
Margin can be considered as the actual deposit required to maintain the opening position. This is not a fee or transaction cost, but only a portion of the account equity is allocated and allocated as a margin deposit.
What is the rollover?
Rollover is the interest paid or earned by holding a position overnight. Each currency has its own interest rate. Since Forex is a one-to-one transaction, each transaction involves not only two currencies, but also two different interest rates. If the interest rate of the purchased currency is higher than the interest rate of the selling currency, you can earn rollover (positive rollover). If the interest rate of the purchased currency is lower than the interest rate of the sold currency, you will need to pay the rollover (negative rollover). Rollover rates can increase your transaction costs or profits significantly.
What's the Redstone trading time?
Redstone's trading hours are GMT+0. You can view the specific trading hours of the products in the specifications of Trading terminal.
How to download MT4 desktop?
You can download Trading terminal at Redstone website:https:www.redstonefx.com/trading-platform/
How to solve the "user name or password error" problem?
Login error message: generally displayed in the lower right corner of the Trading terminal
There are usually only two types, one is "invalid account" and the other is "no connection".
Invalid account - Indicates that you type the wrong account, password, or select the wrong server.
There is no connection - the network problem indicated, please log in again after the network is stable.
How to reset password?
On the Redstone website login/registration page, click the forgot password and retrieve the password by email or mobile phone number.http://investing.redstonefx.com/login
How to become a Redstone partner?
Please register as our partner through the following page:http://www.redstonefx.com/introducing-broker/
How do Redstone partners withdraw commission?
You can apply for a withdrawal through the Personal Center - Transfer. The spread is related to the currency pair being traded and the type of account being introduced, etc. Currently, commission withdrawals can be withdrawn through UnionPay.
The withdrawal fee is as follows:
Redstone does not charge any fees for the use of UnionPay, please refer to the amount of the account.
News & Blogs
We’ve partnered with a range of social trading platforms
The website www.redstonefx.com is operated by Redstone Markets Limited (Registration No. 25526 BC 2019).
Redstone Markets Limited is an international business company based in St. Vincent and the Grenadines.Regulated by
High Risk Investment Alert: Margin FX/CFD trading involves high risk and may not be suitable for all investors. Before deciding to buy or sell the foreign exchange/CFDs offered by Redstone, you should carefully consider your investment objectives, financial situation, needs and trading experience. You may suffer losses in excess of the funds deposited during the transaction. In no event shall the Company be liable for any loss or damage arising from or arising out of or in connection with any CFD transaction. The content of this website should not be interpreted as personal advice. Redstone recommends that you seek the advice of an independent financial advisor. If you have any enquiries or need to request any documents, please contact Redstone at [email protected].